Introduction
At Montana Coders LLC, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly, securely, and transparently. This Privacy Policy explains how we collect, use, store, process, and share information when you interact with our website, services, consultations, SMS communications, email communications, project discussions, and digital platforms. This policy is designed to comply with applicable privacy laws, consumer protection regulations, and 10DLC/TCR messaging requirements in the United States and Canada.
Information We Collect
We may collect personal information including your name, phone number, email address, company name, billing information, project details, business requirements, files, and any information you voluntarily provide while contacting us, requesting a proposal, booking a consultation, or working with our team. We may also collect technical information such as browser type, device information, IP address, operating system, pages visited, session activity, referral source, and interaction behavior on our website.
How We Use Your Information
Montana Coders uses collected information to communicate with clients, deliver services, provide project updates, process inquiries, manage accounts, improve customer experience, personalize support, optimize website performance, conduct analytics, improve marketing campaigns, comply with legal requirements, and maintain operational efficiency. We may also use your information to send updates, appointment reminders, invoices, proposals, promotional offers, and support notifications based on your communication preferences.
SMS Communications & User Consent
By providing your phone number and opting into communications, you agree to receive SMS messages, calls, WhatsApp messages, and notifications from Montana Coders LLC regarding project updates, consultations, customer support, reminders, service information, and promotional communication where permitted by law. Message frequency may vary depending on your account activity, active projects, or service engagement.
SMS Terms & Conditions
By subscribing to Montana Coders LLC SMS services, you consent to receive text messages related to project communication, support, consultations, updates, scheduling, and customer experience improvements. To stop receiving messages, reply STOP at any time. To re-subscribe, reply START. For assistance, reply HELP or contact us directly. Standard message and data rates may apply depending on your mobile carrier. Wireless carriers are not responsible for delayed or undelivered messages.
Email Communications
If you subscribe to our mailing list or communicate with our team through email, we may send updates related to your account, proposals, project discussions, invoices, newsletters, service announcements, promotional campaigns, or business-related communication. You may unsubscribe from marketing emails at any time through the unsubscribe link included in our emails.
Cookies & Tracking Technologies
Our website may use cookies, analytics platforms, pixels, scripts, and similar technologies to understand visitor behavior, improve functionality, analyze traffic, optimize marketing campaigns, remember preferences, and enhance user experience. Cookies may collect browser information, session activity, device data, and interaction patterns. Users can manage or disable cookies through browser settings.
Third Party Services
We may use trusted third-party providers including hosting providers, payment processors, CRM systems, analytics platforms, communication tools, project management systems, advertising platforms, cloud infrastructure providers, and customer support tools. These providers may process limited information only as necessary to support our services and business operations.
Project & Business Confidentiality
We understand that client projects, business ideas, application concepts, software systems, internal workflows, branding materials, and confidential business information are highly sensitive. Montana Coders handles project information with strict confidentiality. If requested, we are willing to sign Non-Disclosure Agreements (NDAs) before detailed discussions or project collaboration.
Payment & Billing Information
Payments made through Montana Coders may be processed through secure third-party payment providers. We do not intentionally store full credit card details or highly sensitive payment credentials on our systems. Billing information may only be used for invoices, payment verification, accounting records, subscriptions, refunds, and legal compliance purposes.
Consumer Data Safety Measures
We respect your privacy rights and take reasonable measures to safeguard customer information. Montana Coders does not sell, rent, or trade personal information to third parties for marketing purposes. We follow industry-standard security practices including encrypted communication, secure servers, restricted access controls, internal confidentiality policies, and operational safeguards to protect user data.
Sensitive Information Disclaimer
Montana Coders LLC does not authorize employees, contractors, or representatives to request confidential financial information such as full credit card numbers, banking passwords, or highly sensitive personal credentials outside secure approved systems. Clients are advised not to share confidential financial or sensitive information through unsecured communication channels.
Global Service Operations
To support efficient project delivery, customer support, development operations, or production workflows, certain project tasks may be handled by authorized global teams, contractors, or operational partners working under confidentiality agreements and strict data protection obligations.
Pseudonym Policy
Montana Coders may use professional pseudonyms for account managers, representatives, or communication staff to maintain operational consistency, simplify client communication, and create a more unified customer experience across teams operating in different regions and time zones.
Data Security
We implement reasonable technical, organizational, and administrative safeguards to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction. Security measures may include encryption, access restrictions, monitoring systems, secure hosting environments, backups, and periodic security reviews. However, no online system can guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill business operations, provide services, maintain legal records, resolve disputes, enforce agreements, improve services, and comply with regulatory obligations. Data that is no longer required may be deleted, anonymized, or securely archived.
Your Privacy Rights
Depending on applicable laws and regulations, you may request access to your personal information, request corrections, request deletion, limit certain processing activities, or opt out of marketing communications. We will review and respond to valid requests within a reasonable timeframe, subject to legal, operational, or contractual obligations.
Opt Out & Unsubscribe
You may opt out of SMS communications by replying STOP to any text message received from Montana Coders LLC. You may also unsubscribe from marketing emails using the unsubscribe link provided within email communications or by contacting us directly.
Children’s Privacy
Montana Coders services are not intentionally directed toward children under the age required by applicable laws. We do not knowingly collect personal information from minors without appropriate consent. If we become aware of unintended data collection involving minors, we may take steps to remove such information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, operational practices, technologies, or regulatory obligations. Updated versions will be posted on this page along with the latest revision date.
Contact Us
If you have any questions regarding this Privacy Policy, your personal information, or our data handling practices, please contact Montana Coders LLC through our official website, email, or business communication channels.
Email: info@montanacoders.com
Phone: +1 (888) 470-9429
